We offer a 14-Day Money Back Guarantee. If you're not satisfied with your purchase, you can return it within 14 days for a refund, a 25% restocking fee may apply for your returns.

Orders can be canceled for a full refund as long as they haven't started the shipping process. Please notify us immediately at support@mybbqs.com for cancellations. Once the order has shipped, it falls under our 14-Day Return Policy.

Absolutely! If your order hasn't begun the shipping process, you can change it at no extra cost. Email us at support@mybbqs.com for changes. Any price differences will be adjusted accordingly.

Upon delivery, please inspect your item(s) for any damage. If you notice any damage, or suspect it, make note of it when signing for delivery.If your item(s) do arrive damaged, please send photos to support@mybbqs.com

Online: Click “Add To Cart” on the desired product and proceed to checkout. Complete your shipping and billing information to finalize your order.
By Phone: Call us at (307) 243-2777

After placing your order, you'll receive an email with shipping/billing information.
You'll be notified via email when your order has shipped.
In the event of stock issues, we'll inform you within one business day.

Yes, an order confirmation will be sent to the email address you provide. We recommend saving this confirmation for your records.

All orders are processed and shipped within 1-2 business days. Transit times vary from 2-7 business days, excluding custom, or special order items. On rare occasions, there might be unforeseen delays. For immediate assistance, contact us at support@mybbqs.com